Privacy Policy

1. Who We Are

Mc More International (Pty) Ltd
Registration: 2016/269640/07
VAT: 4300305341
Address: Unit 6, 12 Staal Road, Stormill, 1709, Johannesburg, South Africa
Email: info@mcmoreint.com
Phone: +27 10 023 1881

2. Information We Collect

We collect personal information that you voluntarily provide when you:

• Submit an enquiry through our contact form
• Subscribe to communications
• Apply for franchise opportunities
• Request wholesale pricing or export information

This may include your name, email address, phone number, company name, country, and the nature of your enquiry.

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries within 24 business hours
• Process franchise or wholesale applications
• Send relevant product and business updates (with consent)
• Comply with legal and regulatory obligations
• Improve our website and services

4. Legal Basis for Processing

Under the Protection of Personal Information Act (POPIA) and the EU General Data Protection Regulation (GDPR), we process your data on the following bases:

• Consent: You have given clear consent for us to process your personal data for a specific purpose.
• Contract: Processing is necessary for a contract or to take steps at your request before entering into a contract.
• Legitimate interest: Processing is necessary for our legitimate business interests, provided these are not overridden by your rights.
• Legal obligation: Processing is necessary to comply with the law.

5. Cookie Policy

Our website uses cookies to enhance your browsing experience. We use:

• Essential cookies: Required for the website to function properly.
• Analytics cookies: Google Analytics 4 (GA4) to understand how visitors interact with our site. These cookies collect anonymised data.
• Marketing cookies: Used only with your explicit consent to deliver relevant content.

You can manage cookie preferences through our cookie consent banner or your browser settings.

6. Data Sharing and Third Parties

We do not sell your personal information. We may share data with:

• Email service providers (for responding to enquiries)
• Google Analytics (anonymised website usage data)
• Legal authorities (when required by law)

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, typically no longer than 24 months after last contact. Franchise and wholesale application data may be retained longer where an ongoing business relationship exists.

8. Your Rights

Under POPIA (South African residents):

• Right to access your personal information
• Right to correction of inaccurate information
• Right to deletion of your information
• Right to object to processing
• Right to lodge a complaint with the Information Regulator

Under GDPR (EU/EEA residents):

• Right of access (Article 15)
• Right to rectification (Article 16)
• Right to erasure (Article 17)
• Right to restrict processing (Article 18)
• Right to data portability (Article 20)
• Right to object (Article 21)
• Right to lodge a complaint with your national supervisory authority

9. International Transfers

Where we transfer data outside South Africa or the EU/EEA, we ensure appropriate safeguards are in place in accordance with POPIA Section 72 and GDPR Chapter V.

10. Contact for Privacy Queries

For privacy-related requests or questions:
Email: info@mcmoreint.com
Phone: +27 10 023 1881
Address: Unit 6, 12 Staal Road, Stormill, 1709, Johannesburg

11. GDPR Compliance Statement

Mc More International (Pty) Ltd complies with the EU General Data Protection Regulation (2016/679) for all processing of personal data of EU/EEA residents. Our EU-compliant product labelling under Regulation 1169/2011 reflects our commitment to European market standards.

12. Consumer Rights Directive

In accordance with EU Directive 2011/83/EU, EU consumers have the right to clear pre-contractual information, a 14-day withdrawal period for distance contracts, and transparent pricing.

13. Imprint / Impressum

Mc More International (Pty) Ltd
Managing Director: Morero Moloi
Registration: 2016/269640/07
VAT: 4300305341
B-BBEE Level 1 Contributor
Unit 6, 12 Staal Road, Stormill, 1709, Johannesburg, South Africa
Email: info@mcmoreint.com
Phone: +27 10 023 1881

14. Consumer Rights

South African consumers are protected under the Consumer Protection Act 68 of 2008. EU consumers are additionally protected under the Consumer Rights Directive 2011/83/EU and Regulation 2017/2394 on consumer protection cooperation.

15. Allergen Information

All McMore products are labelled in compliance with South African NRCS regulations and EU Regulation 1169/2011 (Annex II). Full allergen declarations appear on every product label. For specific allergen enquiries, contact info@mcmoreint.com.